Terms of Service

Effective Date: June 3, 2026

1. Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Client,” “you,” or “your”) and Pack & Slay (“Company,” “we,” “us,” or “our”), governing your access to and use of our website and all prep and packaging services we provide.

By accessing our website, submitting a service request, or engaging Pack & Slay for any services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.

If you do not agree to these Terms, you must not use our website or engage our services.

2. Services

2.1 Scope of Services

Pack & Slay provides comprehensive prep and packaging services for businesses across all industries. Our services may include, but are not limited to:

  • Product inspection, labeling, and quality control
  • Kitting, bundling, and assembly
  • Poly bagging, shrink wrapping, and custom packaging
  • FBA (Fulfillment by Amazon) and third-party logistics prep
  • Repackaging, relabeling, and return processing
  • Custom packaging design and fulfillment
  • Warehousing and inventory management support

The specific services, pricing, timelines, and deliverables for each engagement will be set forth in a separate service agreement, order form, or written confirmation (collectively, “Service Order”) between Pack & Slay and the Client.

2.2 Service Changes

We reserve the right to modify, suspend, or discontinue any service or feature at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of services.

2.3 Subcontractors

Pack & Slay may, at its discretion, engage qualified subcontractors or third-party vendors to fulfill certain aspects of the services. We remain responsible for ensuring that all subcontractors adhere to the standards set forth in your Service Order.

3. Client Responsibilities

As a client of Pack & Slay, you agree to:

  • Provide accurate, complete, and current information about your products, packaging requirements, and any applicable regulations
  • Ensure that all products and materials submitted to Pack & Slay are lawful, safe to handle, and comply with applicable federal, state, and local laws
  • Disclose any hazardous, fragile, regulated, or special-handling materials prior to shipment
  • Supply adequate materials, components, and instructions necessary for us to perform the services
  • Review and approve all service specifications before work commences
  • Notify us promptly of any changes to your requirements or timelines
  • Pay all applicable fees in accordance with the payment terms set forth in your Service Order

You are solely responsible for ensuring that your products comply with all applicable laws, regulations, and marketplace requirements (including Amazon, Walmart, or other platform guidelines). Pack & Slay is not responsible for verifying product compliance unless expressly agreed upon in writing.

4. Pricing and Payment

4.1 Fees

All pricing will be as quoted in your Service Order or as otherwise agreed upon in writing. Quoted prices are valid for the period specified in the quote. Pack & Slay reserves the right to adjust pricing with reasonable advance notice for future orders.

4.2 Payment Terms

Unless otherwise specified in your Service Order, the following payment terms apply:

  • New clients are required to pay in full prior to the commencement of services
  • Established clients may be invoiced with net 15 or net 30 payment terms as agreed in writing
  • All invoices are payable in U.S. dollars
  • Accepted payment methods include ACH transfer, wire transfer, and major credit cards (processing fees may apply)

4.3 Late Payments

Invoices not paid by the due date will be subject to a late fee of 1.5% per month (or the maximum rate permitted by applicable law, whichever is less) on the outstanding balance. Pack & Slay reserves the right to suspend or withhold services for accounts with overdue balances until payment is received in full.

4.4 Disputed Invoices

If you believe an invoice contains an error, you must notify us in writing within 10 business days of receipt. Undisputed portions of an invoice must be paid by the original due date. We will work in good faith to resolve any billing disputes promptly.

4.5 Taxes

You are responsible for all applicable sales, use, value-added, or other taxes related to the services, unless Pack & Slay is required by law to collect and remit such taxes on your behalf.

5. Turnaround Times and Delivery

Estimated turnaround times are provided as a courtesy and are not guaranteed unless expressly stated in writing in your Service Order. Turnaround times may be affected by the volume and complexity of your order, availability of materials, force majeure events, or other factors beyond our reasonable control.

Pack & Slay will notify you promptly of any material delays and will work collaboratively to minimize their impact on your operations.

6. Intellectual Property

6.1 Client Materials

You retain all ownership rights to your products, trademarks, logos, artwork, and other intellectual property (“Client Materials”) that you provide to Pack & Slay in connection with the services. You grant Pack & Slay a limited, non-exclusive license to use your Client Materials solely for the purpose of performing the agreed services.

You represent and warrant that you own or have the right to use all Client Materials and that their use by Pack & Slay in accordance with your instructions will not infringe any third-party intellectual property rights.

6.2 Company Materials

All intellectual property developed, created, or owned by Pack & Slay, including our website content, proprietary processes, systems, tools, and methodologies, remains the exclusive property of Pack & Slay. Nothing in these Terms grants you any ownership or license to our intellectual property beyond what is strictly necessary to receive the services.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PACK & SLAY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES, EVEN IF PACK & SLAY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL PACK & SLAY’S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES EXCEED THE TOTAL FEES PAID BY YOU TO PACK & SLAY IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you in full.

8. Indemnification

You agree to indemnify, defend, and hold harmless Pack & Slay, its officers, directors, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your breach of these Terms or any Service Order
  • Your products, including any claims of defect, safety issue, or regulatory non-compliance
  • Your infringement of any third-party intellectual property rights
  • Your violation of any applicable law or regulation
  • Any negligent or wrongful act or omission by you or your representatives

9. Confidentiality

Each party agrees to keep confidential any non-public information of the other party that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure (“Confidential Information”).

Neither party will disclose the other party’s Confidential Information to any third party without prior written consent, except as required by law or to fulfill obligations under these Terms. Each party will use the other’s Confidential Information only for the purposes of performing or receiving services under these Terms. These confidentiality obligations survive the termination of these Terms for a period of three (3) years.

10. Term and Termination

10.1 Term

These Terms remain in effect for the duration of your engagement with Pack & Slay and any active Service Orders, unless earlier terminated as provided herein.

10.2 Termination for Convenience

Either party may terminate a Service Order or the overall engagement with 30 days’ prior written notice. You remain responsible for payment of all services performed up to the effective date of termination.

10.3 Termination for Cause

Either party may terminate immediately upon written notice if the other party: (a) materially breaches these Terms and fails to cure such breach within 10 business days of written notice; (b) becomes insolvent or files for bankruptcy protection; or (c) engages in fraud, willful misconduct, or illegal activity.

10.4 Effect of Termination

Upon termination, all outstanding fees become immediately due and payable. Pack & Slay will return or dispose of your products and materials in accordance with your instructions. Provisions of these Terms that by their nature should survive termination (including payment obligations, confidentiality, indemnification, and limitation of liability) will continue in full force and effect.

11. Dispute Resolution

11.1 Informal Resolution

Before initiating any formal dispute resolution process, both parties agree to first attempt to resolve any dispute through good-faith negotiation. Either party may initiate this process by providing written notice describing the dispute in reasonable detail. The parties will have 30 days to resolve the matter informally.

11.2 Binding Arbitration

If informal resolution is unsuccessful, any dispute, claim, or controversy arising out of or relating to these Terms or the services will be resolved by binding arbitration administered by a recognized arbitration organization (such as the American Arbitration Association) in accordance with its Commercial Arbitration Rules. The arbitration will be conducted in the state where Pack & Slay’s principal place of business is located, unless otherwise agreed in writing.

11.3 Waiver of Class Actions

YOU AND PACK & SLAY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which Pack & Slay’s principal place of business is located, without regard to its conflict of law provisions. To the extent arbitration is not required, you consent to the exclusive jurisdiction of the courts located in that state.

13. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Pack & Slay does not warrant that the services will be uninterrupted, error-free, or free from defects, or that any defects will be corrected. We make no warranties regarding the results that may be obtained from the use of our services.

14. Modifications to Terms

Pack & Slay reserves the right to update or modify these Terms at any time. We will provide notice of material changes by updating the Effective Date at the top of this page and, where appropriate, by notifying you via email or a notice on our website.

Your continued use of our website or services after the effective date of any updated Terms constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

15. General Provisions

15.1 Entire Agreement

These Terms, together with any applicable Service Order, constitute the entire agreement between you and Pack & Slay with respect to the subject matter hereof, and supersede all prior or contemporaneous communications, representations, or agreements.

15.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.

15.3 Waiver

The failure of either party to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision.

15.4 Force Majeure

Neither party will be liable for any delay or failure to perform its obligations under these Terms due to causes beyond its reasonable control, including natural disasters, acts of government, labor disputes, supply chain disruptions, or other events of force majeure.

15.5 Assignment

You may not assign or transfer your rights or obligations under these Terms without Pack & Slay’s prior written consent. Pack & Slay may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets.

15.6 Notices

All notices under these Terms must be in writing and delivered by email or certified mail to the contact information on file for each party. Notices to Pack & Slay should be sent to the contact information listed in Section 16.

16. Contact Us

If you have any questions about these Terms of Service, please contact us:

Pack & Slay

Email: info@packandslay.com

Website: www.packandslay.com